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Built for Complex High-SKU B2B eCommerce Conversations — Managed Chat That Closes Deals
What’s Included in Our Solution:
- Respond.io Setup & Custom Configuration
- AI workflows + routing setup
Built for complexity — our system can guide customers through multi-step questions, gather quoting details, and route them based on product, pricing logic, or region.
- CRM, catalog & quoting integrations
- Custom automation design
- Ongoing optimization & reporting
- Support & training for your team
What Our System Does for You
Instant, Data-Driven Quoting
Generate accurate, dynamic quotes in real time — using live inventory, pricing tiers, and customer data from your backend systems.
Unified Multi-Channel Messaging
Manage WhatsApp, email, webchat, Facebook & Instagram DMs from one powerful inbox — with full context, tags, and routing logic.
Intelligent Funnel Automation
Automatically guide prospects through qualification flows, capture detailed requirements, and route inquiries based on product, priority, or buyer stage.
Seamless AI-to-Human Handover
Let AI workflows handle complexity up to a point — then escalate to the right agent with full conversation history and data context.
Deep CRM & Catalog Sync
Pull real-time product, customer, and pricing data directly into the conversation — and push updates back to your CRM or quoting system instantly.
High-Intent Lead Identification
Tag, prioritize, and segment leads based on behavior, inquiry type, and profile — so your team can focus on deals that matter most.
Unified Inbox
All your channels in one place.
Handle WhatsApp, Webchat, Facebook Messenger, Instagram DMs, Email and Custom Channels from a single inbox. No switching tabs. No lost leads.
AI Automation
Smart bots that do the heavy lifting.
Auto-reply to FAQs, route conversations, qualify leads, and handle repetitive tasks — with seamless handovers to human agents when needed.
Live Agent Escalation
When things get complex, humans jump in.
Your team steps in to handle quotes, objections, and customer-specific scenarios, without breaking the conversation flow.
Deep System Integrations
Everything connected.
We pull real-time data from your catalog, CRM, ERP, and pricing systems — so your team always has stock, pricing, and customer data at their fingertips.
Real-Time Quoting Engine
Quote in seconds, not days.
Our system lets agents or bots generate custom quotes instantly — based on live product availability, pricing tiers, and order history.
Reporting & Optimization
Know what’s working, and improve it.
Track conversation volume, conversion rates, quote speed, and sales performance — all from a single dashboard.
Our Delivery Model is Simple
Build. Train. Optimize.
We launch your system, train your team, and manage performance — so it keeps getting better
